Integration Mapping

Integration Mapping

What it is: Integration Mapping outlines how your ecommerce systems, CRM, ERP, marketing platforms, and marketplaces exchange data. It’s the blueprint that ensures product info, orders, customers, and campaigns stay in sync.

Why it matters for ecommerce merchants: Disconnected systems lead to lost sales, manual errors, and bad customer experiences. Integration mapping keeps your tech stack working as one. MuleSoft reports that businesses with well-integrated systems experience 40% fewer operational errors.

Challenges:

• Identifying data sources, dependencies, and flow logic
• Coordinating integration timelines across vendors and platforms
• Preventing data duplication or sync failures
• Documenting mappings for long-term maintenance and scale